FAQ

faq

What are the benefits of using refilled printer cartridges?

Firstly, you’ll be saving money – buying a new genuine printer cartridge will cost you a lot more than choosing a refilled cartridge. Secondly, you will be doing your bit to help the environment. Our inks are specifically formulated to match leading brand cartridges so the print quality is guaranteed to be just as good, if not better.

Are refilled cartridges inferior to new ones?

No. We use the best inks and toners available, and we replace all worn and moving parts in toner cartridges. Each cartridge is then tested to ensure optimum print performance before we let you take it away.

How many times can my cartridge be refilled>

Inkjet and laser cartridges can be refilled many times. We have some customers that have used the same cartridge over 40 times, saving them hundreds of pounds. We guarantee every cartridge will perform as well as the original, hence our 100% Money back guarantee.

Does using a refill cartridge affect my printer warranty?

No. Our cartridges are backed by our 100% money back guarantee. We promise our cartridges will match the performance of genuine cartridges under similar conditions. However, if a problem with the printer should occur, and it is established that our refilled cartridge caused the problem then we will repair the printer free of charge.

I have not used my printer for some time and the printouts are streaky or a colour is missing. Is there anything I can do?

You need to perform a head clean using the software that was issued with your printer as the print head in your printer or on your cartridge is probably blocked. There are a number of ways you can do this depending on the type of printer you are using – please consult your user manual for the correct method, or contact us our experts will be able to advise you on how to fix your problems and if they persist, we can arrange to thoroughly inspect and repair your printer.